Medical Assistant- After Hours Pediatrics
Company: TeamHealth
Location: Clearwater
Posted on: April 17, 2024
Job Description:
JOB DESCRIPTION OVERVIEW: The Medical Assistant is responsible
for assisting the Medical Provider in providing quality pediatric
patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Represents After Hours Pediatrics by displaying a respectful
and caring manner with patients and their families. Independently
problem solves and utilizes resources to obtain patient information
when patient is unable to communicate. Maintains confidentiality of
patient information.
- Creates a welcoming environment and acts as a patient
advocate
- Provides quality patient care:
- Directs patient to examination room in a timely, courteous
manner
- Obtains vital signs, weight, chief complaint and patient
history
- Assists in procedures,
- Inspects all paperwork for completion (i.e. medical history and
other forms)
- Documents all assessments, actions, care and treatment
responses, and communications in patient record in EMR
- Attends training sessions and meetings as required
- Takes call as assigned including covering sick calls and making
self available to other sites for questions, concerns and
complaints
- Complies with quality assurance, HIPAA, customer service,
infection control, and safety guidelines and other policies as set
forth.
- Interacts calmly, respectfully and in a friendly manner with
other representatives of services at After Hours Pediatrics. Refers
patients to proper resources including transfer, follow up and
appointments as necessary.
- Participate in development and implementation of general
policies and procedures to provide for the physical and emotional
comfort and safety of patients. Maintains competence through
continuing education and in-service training.
- Ensures cleanliness of office and clinical environment.
- Assist Unit Coordinator in registration of patients when
needed.
- Perform patient follow up calls
- Other duties as assigned and requested.
- Attendance and being on time, ready to work your scheduled
hours is an essential job requirement. QUALIFICATIONS / EXPERIENCE:
- Associates Degree preferred, High School diploma from an
accredited institution required
- Vocational training as a medical assistant preferred
- Medical Assistant Certification or EMP preferred
- Emergency room/urgent care/ICU experience preferred
- Minimum of 1 year experience in a pediatric medical office
setting preferred
- Must have advanced skills necessary to care for pediatric
population
- Current PALS certification requiredKNOWLEDGE, SKILLS AND
ABILITIES:
- Ability to identify patient problems and document
appropriately
- Ability to identify critical illness and act accordingly
- Working knowledge of medical terminology
- High degree of verbal communication and interpersonal skills to
provide emotional support
- Ability to address and resolve conflict in a professional
manner
- Ability to maintain strict confidentiality
- Ability to be flexible
- Excellent written communication skills.
- Ability to perform detail-oriented work.
- Ability to work independently yet in conjunction with a
team.
- Ability to adapt to a changing and growing atmosphere.
- Ability to speak in a group setting. Ability to apply common
sense understanding to carry out instructions furnished in written,
oral or diagram form.
- Courteous and professional demeanor.
- Willingness to work as a team player to meet common goals of
the facility.
- Demonstrates excellent verbal and written communication
skills.
- Ability to work under pressure and meet deadlines.
- Excellent customer service skills.
- Ability to maintain a professional demeanor and composure when
handling difficult clients/stressful situations.
- Promote positive department morale through effective
teamwork.
- Bilingual skills a plus.PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lighted, modern medical setting
- Potential exposure to illness/disease
- Potential exposure to hazardous chemicals/materials
- Occasional travel locally
- Occasional lifting/carrying (20 pounds or less)
- Moderate to high stress level
- Prolonged sitting/standing/bending
- Moderate computer/PC work/telephone useThis position may
require manual dexterity and/or frequent use of the computer,
telephone, 10-key, calculator, office machines (copier, scanner,
fax) and/or the ability to perform repetitive motions and/or meet
production standards to comply with the essential functions. Also,
may require physical and/or mental stamina to work overtime,
additional hours beyond a regular schedule and/or more than five
days per week. DISCLAIMER: Cooperative, positive, courteous and
professional behavior and conduct is an essential function of every
position. All employees must be able to work with others beyond
giving and receiving instructions. This includes getting along with
co-workers, peers and management without exhibiting behavior
extremes. Job functions may require personal leadership skills such
as conflict resolution, negotiating, instructing, persuading,
speaking with others as well as responding appropriately to job
performance feedback from the supervisor. Additionally, the
information contained in this job description has been designated
to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this position.
Keywords: TeamHealth, Town-n-Country , Medical Assistant- After Hours Pediatrics, Healthcare , Clearwater, Florida
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