TownNCountryRecruiter
the smart solution for Town-n-Country jobs

Customer Care Rep - Bradenton

Company: Spectrum
Location: Sarasota
Posted on: April 21, 2017

Job Description:

Client Reference Code: 192374-1 Company Overview: Charter Communications is Americas fastest growing TV, internet and voice company. Were committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charters business strategy and its the philosophy that guides our 90,000 employees. Job Summary: Provides basic customer support related to Charter services, including handling billing inquiries and payments. Employees in this role are responsible for establishing and maintaining professional and positive relationships with customers on behalf of Charter and ensuring issues are addressed consistently with company policies and practices. Works under general supervision. Major Duties and ResponsibilitiesActively and consistently support all efforts to simplify and enhance the customer experience. Process customer orders in a courteous, efficient and timely manner. Effectively present and discuss Charter products and services. Convey an image of quality, integrity and superior understanding regarding services. Manage customer interactions professionally and efficiently.Effectively address customer questions, complaints and concerns within the scope of responsibility. Remain current and knowledgeable on every aspect of supported product. Facilitate customer issue escalations to local management/support as required. Determine necessity for field visits. Accurately document customer account records based on actions taken. Fulfill work schedules as required (days/nights/weekends and/or holidays as needed).Participate in quality coaching sessions to ensure efficient and effective interactions with customers. Keep supervisor informed of any work-related concerns. Perform other duties as assigned.Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to handle multiple tasks Strong organization and time management skills Excellent interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation Job Code : TWCCCS145 Rep I, Cust Svc-R010 Nonexempt 192374BR

Keywords: Spectrum, Town-n-Country, Customer Care Rep - Bradenton, Sales, Sarasota, Florida

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


Supervisor, Customer Care Technical
Description: Client Reference Code: 193786 Technical Customer Care Supervisor OVERVIEW STATEMENT Charter Communications is an award-winning company made up of friendly, energetic employees who go above and beyond (more...)
Company: Spectrum
Location: Orlando
Posted on: 04/28/2017

Regional Sales Manager
Description: Sunrun Inc. is looking for a Regional Sales Manager. Sunrun is the leading player in the home solar market. We help homeowners replace electricity they would otherwise purchase from the utility company (more...)
Company:
Location: Orlando
Posted on: 04/28/2017

Customer Service/ Sales Reps Needed
Description: Are you able to complete home office task
Company:
Location: Orlando
Posted on: 04/28/2017


Customer Service Representatives to Telecommute
Description: Work at Home No Experience Required and Daily Pay Work with the largest discount health benefits company nationwide - Work From Home - PT / FT Entry Level positions available. 23 year old, nationally
Company:
Location: Orlando
Posted on: 04/28/2017

B2B Sales Consultant - (100% commission based) (Apopka,FL)
Description: This is a COMMISSION-ONLY, independent sales role Professional Sales Experience Highly Preferred Are you looking for an outside sales position that offers competitive pay, flexibility for ideal work-life (more...)
Company:
Location: Apopka
Posted on: 04/28/2017

Corporate Sales Representative - Avionics
Description: About Us We are located in Sanford Florida, 25 miles northeast of Orlando and 42 miles southwest of Daytona Beach. Established over 40 years ago, CE Avionics has developed a large, varied and loyal customer (more...)
Company:
Location: Sanford
Posted on: 04/28/2017

Call Center - Inside Sales Representative
Description: Call Center - Inside Sales Representative Job Description:INBOUND VACATION SALES ADVISORS Top sales agents earn up to 75,000 a year These positions are based at our call center in Orlando, Florida. (more...)
Company:
Location: Orlando
Posted on: 04/28/2017

Virtual In-House Agent Largo, Florida
Description: We have a full-time opening for a Virtual
Company: ThinkDirect Marketing Group
Location: Largo
Posted on: 04/28/2017

Telemarketing Sales Advisor
Description: NOW HIRING VACATION SALES ADVISORS Are you ready to work for one of the world s largest hospitality companies that has been recognized by the Orlando Sentinel as one of its Top 100 Companies for Working (more...)
Company:
Location: Orlando
Posted on: 04/28/2017

Customer Service Rep
Description: Client Reference Code: 192374-1 Company Overview: Charter Communications is Americas fastest growing TV, internet and voice company. Were committed to integrating the highest quality service with superior (more...)
Company: Spectrum
Location: Sarasota
Posted on: 04/28/2017

Log In or Create An Account

Username:
Password:
 

Forget password?


Find us on Facebook

Find us on LinkedIn

Get the latest Florida jobs by following @recnetFL on Twitter!

Town-n-Country RSS job feeds